Terms & Conditions – DDD University
Stage Fright to Dynamite LIVE! is a training offered by DDD University.
Article 1: Definitions
These Terms and Conditions apply to all agreements between DDD University (hereinafter referred to as "DDD") and any client purchasing trainings or other educational services (hereinafter referred to as "Training").
Client refers to any individual or legal entity that enters into an agreement with DDD for the provision of Trainings, regardless of whether the Client personally participates or appoints a third party to participate.
Participant refers to the individual who attends and takes part in the Training. The Participant may also be the Client.
Open Training refers to any Training organized by DDD which individual participants can register for.
Article 2: Agreement Formation
An agreement is considered valid once the Client receives written confirmation of registration via www.ddduniversity.com or signs a formal order confirmation from DDD.
By completing the registration process, the Client confirms they have read and agree to these Terms & Conditions.
Any deviations from these Terms are only binding if confirmed in writing by DDD.
Article 3: Trainings
Our trainings are practical in nature and offered in various formats listed on our website.
Registration forms are made available online, handed out in person, or sent by mail. By submitting the registration form, the Participant agrees to these Terms & Conditions, which are also included in the confirmation email.
Training fees are clearly stated on the website per course.
Any applicable discounts* may be forfeited if the Client reschedules the agreed start date.
Invoices are sent prior to the start of the Training and must be paid in full before commencement, unless a written installment agreement** has been made with DDD.
Article 4: Payments
Payments are processed via Mollie using an activation link sent to the Client’s email.
If two payment attempts are reversed or fail, DDD reserves the right to defer the Client’s participation to a later Training date—only after the full fee has been paid.
Refunds are not available.
At least 50% of the total fee must be paid before the Training begins. The remaining amount is due during the Training.
Article 5: Liability
The Client is required to disclose any relevant physical or mental health information, including medication use, therapies, or hospitalizations, that may affect their participation.
DDD will deliver the Training with the utmost care and professionalism.
However, DDD’s liability—toward Clients or Participants who are legal entities or professionals—is limited strictly to damages directly resulting from willful misconduct or gross negligence. In such cases, liability is capped at the total Training fee. A sequence of related incidents will be regarded as one event.
DDD is not liable for indirect damages such as loss of profit or business interruption.
Liability is also excluded if the Client or Participant could have recovered damages through an insurance provider.
No rights may be derived from marketing materials or website text.
Dutch law governs all agreements and relationships between DDD, the Client, and the Participant.
Disputes will be exclusively submitted to a Dutch court of law.
Article 6: Intellectual Property
All copyrights for materials—brochures, syllabi, handouts, flip charts, audio files, and any written or audio training content—remain the sole property of DDD, unless otherwise indicated.
No material may be published, shared, or reproduced in any form without written permission from DDD.
The same applies to proposals, reports, and quotes resulting from DDD’s services.
Article 7: Illness
If the Client becomes ill during the course of the Training, they may reschedule missed sessions to join a comparable group at a later time.
If the trainer falls ill, a suitable replacement will be provided or an alternate training day will be arranged. Refunds are not applicable in either case.
Article 8: Absence & Make-Up Sessions
If the Client is absent for a session or weekend, they may request a make-up opportunity by emailing: [email protected]
Requests must be based on legitimate, uncontrollable circumstances and will be assessed on a case-by-case basis.
DDD does not guarantee approval of make-up requests.
Absence and/or rejection of a make-up request does not entitle the Client to a refund.
Article 9: Confidentiality
The trainer and contractor are bound by confidentiality regarding all information shared by the Client.
Article 10: Privacy, Photos & Recordings
DDD processes all personal data in compliance with applicable privacy laws.
Photos and/or videos may be taken during Training sessions for promotional or training purposes.
If the Participant does not consent to this, they must notify us via [email protected]
Article 11: Cancellation & Termination
After completing the online registration or submitting a signed registration form, the Client has a 14-day reflection period.
Cancellations within this period must be confirmed by DDD. Without written confirmation of cancellation, full payment remains required—even if already partially paid.
Both parties may terminate the Agreement if the other party fails to meet essential obligations after being given a detailed written notice with reasonable time to resolve the issue.
Termination must be in writing (email or letter); no legal proceedings are required.
For open-ended Agreements, termination is possible with written notice and reasonable advance warning. No compensation is owed by either party in case of termination.
Notes:
*Discounts are non-transferable and may be voided if the start date is changed by the Client.
**At least 50% of the fee must be paid before the Training starts. For multi-weekend Trainings, the remaining 50% must be paid before the final weekend.
Last updated: 2025
